PRIVACY POLICY

The Baby Nest – Protecting Your Information

At The Baby Nest, your privacy matters. This policy explains how your personal information is collected, used, and protected when you visit or make a purchase from our website.

 

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

• Personal details such as your name, email address, billing address, and shipping address

• Order information including items purchased and payment method

• Communication details when you contact us directly

• Technical data such as IP address, browser type, and device information (collected automatically for website functionality)

We do not store or have access to your full payment card details — these are processed securely by trusted third‑party payment providers.

2. How We Use Your Information

Your information is used to:

• Process and fulfil your orders

• Communicate with you about your purchase

• Respond to enquiries or customer service requests

• Improve website performance and user experience

• Comply with legal or regulatory obligations

We only use your information for purposes directly related to your order or your interaction with The Baby Nest.

 

3. Sharing Your Information

We respect your privacy and never sell your information.

We only share your data with trusted third parties when necessary, such as:

• Payment processors (to securely complete your purchase)

• Delivery couriers (to ship your order)

• Website hosting and analytics providers (to keep the site running smoothly)

These partners only receive the information required to perform their services.

 

4. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Improve site performance

• Remember your preferences

• Analyse website traffic

You can adjust your browser settings to refuse cookies if you prefer.

 

5. Data Storage & Security

We take appropriate measures to protect your personal information from loss, misuse, or unauthorised access.

Your data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (where legally permitted)

• Withdraw consent for marketing communications

To exercise any of these rights, simply contact us through the website.

 

7. Children’s Privacy

Reborn dolls are collectible art pieces and not toys. Our website is not intended for children, and we do not knowingly collect personal information from anyone under 16.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

 

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the website’s Contact page.